Privacy Policy

Last updated on 12 December 2024

Disclaimer: NPrep Nursing Classes is not affiliated with or endorsed by any government entity. We are a private educational platform designed to help nursing aspirants prepare for competitive exams.

1. Introduction

NPrep Edtech Private Limited (“Company”, “We”, “Us”, “Our”) respects your privacy and protects it through its privacy policies (“Policy”).
This Policy describes the policies and procedures regarding the collection, use, disclosure, and protection of your information when you use our website nprep.in or our mobile application (collectively, the “Platform”).

The terms “you” and “your” refer to users of the Platform.

2. Scope of This Policy

This Policy applies only to information the Company collects through:

Its Platform
Email
Text and electronic communication related to the Platform or its services (“Services”)

This Policy does not apply to information collected by any third party, including payment gateways or social networks linked with the Platform.

Please read this Policy carefully before using the Platform. This Policy forms part of and is incorporated into the Company’s Terms and Conditions (“Terms”).

3.

By using the Platform and Services, you consent to the collection, transfer, use, storage, disclosure, and sharing of your information—such as name, photo, registration number, package, and other details—as described in this Policy.

If you do not agree, please discontinue use of the Platform. Continued usage will be treated as deemed acceptance of this Policy and the Terms.

POLICY CHANGES

4.

The Company may update this Policy occasionally. Changes will be posted on the Platform. If significant updates are made, we will attempt to notify you through:

A prominent notice on the Platform
Your registered email (where applicable)

Continued use of the Platform after updates constitutes acceptance of the revised Policy.

LINK TO OTHER WEBSITES

5.

The Platform may contain links to external websites. Information collected on such websites is not governed by this Policy.
The Company is not responsible for the privacy practices or content of third-party websites.

INFORMATION WE COLLECT FROM YOU

6. We may collect and process the following categories of information:

6.1 Information You Provide to Us

This includes information shared when you:

Create or update your account, including:
- Name
- Email
- Phone number
- Login details
- Password
- Profile picture
- Information shared when signing in via third-party services (Facebook, Google, Gmail, Truecaller, etc.)
Provide content, such as:
- Reviews
- Order history
- Contact information of referrals
- Other data submitted on the Platform (“Your Content”)
Use our Services, including saved details for future transactions (phone number, address, email, billing details, etc.)
Contact customer support
Participate in:
- Discussion boards
- Surveys
- Promotions
- Payments
- Use study material, course books, etc.
Enable features requiring access to:
- Address book
- Calendar

6.2 Information We Collect Automatically

We automatically collect demographic, technical, and communication-related data during each visit, including logs of interactions via email, phone, and within the Platform.

6.3 Location Information

Depending on device settings and permissions, we may collect:

Real-time location
Approximate location via GPS, IP address, etc.

6.4 Usage & Preference Information

Collected via cookies and tracking technologies, including:

IP address
Browser type and version
Login information
Device information
User activity
Browsing history
Pages viewed
Click data
Time spent on pages
Interactions with widgets or plugins across third-party sites

6.5 Transaction Information

Including:

URLs visited
Services used
Search activity
Page order
Time spent
Amount charged
Promo code usage
Customer service interactions
Browsing patterns

6.6 Device Information

Such as:

Hardware model
OS version
Software
Language settings
Device identifiers
Motion data
Network provider

Analytics partners may also track your device usage.

6.7 Stored Information & Files

We may access metadata of your device files (with permission), including:

Photos
Videos
Audio
Contacts
Calendar events (title, description, date, location, attendees)

6.8 Information From Other Sources

If you sign in through a social network, we receive information shared by that platform, in accordance with its privacy settings and policies.

COOKIES

7.

We and third-party partners may use:

Cookies
Pixel tags
Web beacons
Mobile IDs
Flash cookies

to collect and store information regarding usage of our Services.

8. Cookies are used for:

8.1 Authenticating users
8.2 Remembering preferences
8.3 Analysing popularity of content
8.4 Advertising measurement
8.5 Traffic analysis and behavioural insights

9.

You may modify cookie settings through your browser.
Third parties may use cookies for analytics and advertising across the internet.

USES OF YOUR INFORMATION

10. We use your information to:

10.1 Provide, personalise, and improve Services
10.2 Fulfil contractual obligations
10.3 Enhance security and perform internal operations
10.4 Provide information on similar or relevant Services
10.5 Understand user behaviour and provide support
10.6 Conduct research and generate reports
10.7 Enable interactive features
10.8 Measure advertising effectiveness

11.

We may combine, anonymize, or de-identify data for analysis. Such aggregated data is not restricted by this Policy.

12.

Log files may track IP addresses, browser data, crashes, traffic and other technical insights to improve Services.

DISCLOSURE & DISTRIBUTION OF INFORMATION

13. Your information may be shared:

13.1 With Service Providers

Including payment processors, vendors, marketing partners, survey organizers, etc.

13.2 For Crime Prevention or Legal Compliance

To comply with laws, detect fraud, or protect rights and safety.

13.3 For Internal Use

With affiliates or group companies.

13.4 With Advertisers

For personalized ads using cookies and tracking modules.

14.

We may share information beyond the above with your explicit consent.

DATA SECURITY PRECAUTIONS

15.

We implement security measures including:

Vault and tokenization services
PCI-compliant payment gateways
Secure data handling practices

Users should avoid sharing full card details over unencrypted channels.

16.

While we strive for security, internet transmission is not fully secure.
We maintain strict safeguards but cannot guarantee complete protection.

OPT-OUT

17.

By signing up, you opt in to receive emails.
You may update preferences or unsubscribe, except for essential service or legal notifications.

18.

To withdraw consent, email administration@nprep.in.
Processing may take up to 5 business days.
Some Services may not be available after withdrawal.

GRIEVANCE OFFICER & PLATFORM SECURITY

19.

For queries or issues, contact:

Grievance Officer:
Dr. Utkarsh Paliwal

Address:
NPrep Edtech Private Limited
53-A Madhu Tower, Keshav Nagar
AIIMS Road, Jodhpur 342001
Rajasthan, India

Email: administration@nprep.in

Please report abuse or violations at the same email address.